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Terms & Conditions

By accessing and using our online ordering platform, you agree to abide by the following terms and conditions. Please carefully read these terms before placing any online orders. If you do not agree with these terms, please refrain from using the online ordering application.

GENERAL TERMS

These terms and conditions apply to all users ("you" or "client") using Cafe OHA's online ordering application. By using the service, you accept and agree to these terms.

CHANGES TO TERMS

Cafe OHA reserves the right to amend or modify these terms and conditions at its discretion. It is recommended that you review the terms each time you place an online order, as changes may impact your rights.

ACCURACY OF INFORMATION

Cafe OHA makes efforts to ensure accurate and reliable information on the online ordering application. However, errors may occur, and the restaurant disclaims any warranty regarding the application's availability or accuracy.

DISCLAIMER OF LIABILITY

By placing an online order, you acknowledge that the use of the application is at your own risk. Cafe OHA is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the online ordering application.

THIRD-PARTY LINKS

The application may include content, information, or links to third-party sites. Cafe OHA is not responsible for the content of these sites and disclaims any liability for third-party information.

INTELLECTUAL PROPERTY

All information on the online ordering application is property of Cafe OHA and may not be copied, distributed, or reproduced without permission.

ORDERS AND PAYMENTS

Placing an order through the online ordering application constitutes a binding offer. Cafe OHA may accept or refuse an order at its discretion. Payment methods are outlined in the checkout screen.

 

DELIVERY

Delivery orders are subject to various conditions, including delivery area, restaurant availability, and order amount. Cafe OHA aims to deliver orders close to the requested time but does not guarantee delivery times.

RIGHT OF COMPLAINT

Customers have a 24-month right to complain, and complaints must be submitted within a reasonable time, i.e., within 2 months of discovering any errors or defects.

PRIVACY POLICY

We store personal data securely and confirm that data will not be sold to third parties without consent. Read more on our Privacy Policy here.

CARDHOLDER INFORMATION

During the order process, the Cardholder will be required to provide name, address, and telephone number.

Acceptance of Trading Conditions: By placing an order, customers confirm that they have read and accepted the trading conditions.

FOOD QUALITY AND ALLERGENS

While we strive for excellence, Cafe OHA cannot guarantee the preservation of food quality during the delivery process.

Customers with allergies or dietary restrictions must inform us when placing an order.

CANCELATIONS AND REFUNDS

Orders may be canceled or modified before a certain cutoff time specified on our website.

Refunds may be issued for canceled orders or orders with quality issues. Contact our customer support for assistance.

MENU AND PRICING

Cafe OHA strives to provide accurate and up-to-date information on our menu and pricing. However, we reserve the right to make changes without prior notice.

CONTACT INFORMATION

CVR: 44283921

Address: Valby Torvegade 2

Email: mail@cafeoha.dk

For any questions or concerns, users can contact Cafe OHA at mail@cafeoha.dk.

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